Shipping and Returns

We offer a quick and helpful Free conveyance administration to suit our clients needs. Neighborhood clients can decide to have your request conveyed, or exploit our exceptional Boat To Store administration where your request is shipped off your nearby store for assortment. Different subtleties are presented with online club liste. For more data on our scope of conveyance benefits if it’s not too much trouble, see underneath.

At Stanza Engines our need is to guarantee that you are profoundly happy with your buy. In the impossible occasion that you are not, if it’s not too much trouble, go ahead and return your products in the span of 30 days of the buy date for a full trade or discount. Any thing can be gotten back to us under any circumstance gave it is returned in ‘display area condition’ with its unique bundling and with a substantial receipt. Returns can be made at any Stanza Engines (in addition to the one you bought at), including buys made on the web. Or on the other hand you can return your buy by post.

Discounts will be handled utilizing a similar technique for installment utilized for the first buy. Credit and charge card discounts should be made to the card utilized for the first buy, check installments will be discounted in real money however because of banking limitations must be discounted somewhere around 14 days after the first buy date. Because of the great occurrence of misrepresentation we lament that we can’t offer any discount without a legitimate receipt.

To return your buy by post total our profits structure expressing whether you would like a discount, trade or have a guarantee issue. If it’s not too much trouble, give us subtleties of why you wish to return your buy, as your feedback is priceless to us while evaluating the items we stock.

It is your obligation to guarantee that the thing is gotten back to us in a completely safe way, and in case of a discount or trade, in saleable condition (in unique bundling and including all guarantee cards, manuals and frill).

Finance and Ride2Work returns

On the off chance that you have made a mail request buy utilizing our internet based finance choice or through our Ride2Work program and might want to return your buy kindly contact  by means of our contact structure.

On receipt of your merchandise, on the off chance that you feel they are defective,
In the event that you don’t have a profits number this will postpone the guarantee review and conceivable guarantee on your products.
On receipt of your merchandise we will complete a guarantee review and reach you inside 3 working long periods of receipt.
On the off chance that your buy is outside our 28-day returns period however inside the fabricates guarantee period we will fix or supplant the item(s) as expressed in the producers guarantee rules.

Kindly note: now and again the maker/provider might expect to see the item(s) before fix or substitution can happen. If so we will illuminate you.

Verification of procurement is additionally expected with all potential guarantee claims.

Assuming you wish to return a thing that is unacceptable or not needed you will be at risk for the bring conveyance back. In the event that you wish to, attempt an alternate size or style, conveyance will be charged in the future to present the thing back on you. If it’s not too much trouble, reach us for additional exhortation.

Our strategy doesn’t influence your legal freedoms. All relevant information of which can be acquired from any Exchanging Norms Division or Resident’s Recommendation Department.

Conveyance Regions

At the checkout your conveyance address will be checked against a rundown of postcodes we convey to, in the event that your postcode falls inside our overhauled regions you will get FREE conveyance. A few huge things can’t be conveyed to these postcodes if it’s not too much trouble, call us to affirm.

How we Convey

The conveyance of items bought by you will be as per the following:
– Little things: Conveyed to you utilizing DHL, UPS, dynamite, FedEx, And so on.
– Huge things: Conveyed to you through Postal Assistance EMS, And so forth.

Your request will take somewhere in the range of 3 and 7 work days. Conveyances will be made between Monday to Friday during business hours. In the event that your request surpasses 10 working days the organization transporting specialist will get in touch with you.

Track your conveyance

You can follow your request by making an individual record and visit our site. You will actually want to login and really look at your request status as frequently as you like. You can contact our Client assistance Group for any request enquiries.

Change of conveyance subtleties

You can contact our Client support Group assuming that we have proactively handled your request and you intend to change your conveyance address.

What occurs on the off chance that you are not home to acknowledge conveyance?

On the off chance that we find your house is unattended, more modest items conveyed through Delivery specialist will be re-coordinated to the closest Specialist Office and an assortment notice will be left in your letterbox or under your front entryway. Enormous orders will be conveyed through a dispatch and on the off chance that your house is unattended a notification will be left in your letterbox or under your entryway exhorting our Client care contact subtleties. You can contact our Client care Group to sort out another conveyance time.

Stock accessibility portrayals (graphical or text) on this site are exact starting around our most recent stock level at our distribution center or with the maker and is liable to change without notice.

Broken, Harmed or Faulty Item and Item Return

1. An item is thought of as defective in the event that it doesn’t work when initially taken from its bundling or on the other hand assuming it gives indications of disappointment in no less than 14 days of conveyance.

2. On the off chance that you get a harmed or flawed item, we will set up for it to be fixed or swapped for you. A discount is just accessible on the off chance that the item is as of now not accessible.

3. Items harmed on the way should be accounted for to us in the span of 48 hours of receipt of the item.

4. Assuming you get an item that you believe is deficient, you are to quickly contact our Client care Group who may temporarily decide if the item is inadequate. You have 14 days from the date of conveyance to report a blemished item.

5. Where an item still up in the air to be damaged we will organize to supplant the item.

6. Where we have temporarily resolved your item is inadequate, return transportation might be sorted out without regard to us.

7. On the off chance that the item is considered by client care/provider NOT to be imperfect, we may, in our outright tact, decline to supplant the item or proposition a discount.

8. We claim all authority to test any returned flawed item. On the off chance that the state of the item was distorted to us by the client, we might force a USD35.00 dealing with and organization expense.

9. Items should be returned at whatever point we consent to supplant the item or give you a discount.

10. Where you got a flawed, harmed or blemished item by delivery messenger, client care will email a PDF agenda containing a RAN (Return Authorisation Number) which you should fasten to the Item. You should then leave the item at any delivery messenger Office utilizing the Answer Paid postage subtleties imprinted in the PDF agenda provided by our Client support Group.

11. Where you have gotten a broken, harmed or flawed item by our messenger administration, we might make plans with you to gather the item And Kindly guarantee that all unique things including bundling are returned.

12. It is your obligation to guarantee the merchandise are satisfactorily bundled to guarantee that they are not harmed during return conveyance to our distribution center.